Workplace Etiquette at LifeBridge Health

If you’ve ever watched "The Office" (British or American version) or the movie "Office Space," you learn a lot about workplace politeness. From the people who leave their lunch in the refrigerator until it becomes a science experiment to the folks whose phone conversations might as well be conducted on a bullhorn, the workplace is full of epic fails in the etiquette department.

Whether we work in a cubicle farm, an office or an isolated bunker in Storage Room B, we have to interact with others.  LifeBridge Health consists of a variety of work ecosystems, from conventional offices to nurses' stations to an entire fitness center. Each environment is as unique as the folks who inhabit it; however, following the Golden Rule will keep you golden in the eyes of your co-workers.

For Levindale social workers Shmuel Cotton, LCSW-C, and Felisa Cooper, LSWA, maintaining a harmonious work space is as much about what they don’t say as what they do.

“We both try to notice body language,” says Shmuel. “I can normally tell how Felisa is feeling just by paying attention to her expression when she comes into the office.”

Shmuel and Felisa have shared an office for the past two years. In that time, they’ve established their own unwritten rules.

“We respect each others' boundaries,” adds Felisa. “Since we often have very little privacy, we try to always be respectful of the other person.”

Since both of them regularly use the phone while working, keeping their voices low is a matter of both courtesy and necessity. Whenever possible, Shmuel or Felisa will excuse themselves from the office so the other can enjoy privacy during his or her call.

Though Lauren Lynch and her 10 colleagues in the Human Resources department at Sinai Hospital aren't crammed into the same office, they do share a refrigerator, microwave and copier. “We're pretty light on rules in our department,” Lauren says. “We do have one rule though," she adds with a sly smile. "If something has been in the refrigerator for more than two weeks, it will be removed.”

Surprisingly, Lauren says that the biggest challenge for her work area isn’t a messy microwave or funky-smelling fridge. It’s the allocation of common filing cabinet space. So they developed quarterly schedules in anticipation of how much space each person will need. Still, the entire department meets about once a month to check in with each other about general office housekeeping items.

With a little creativity and a lot of common sense, maintaining a two or even 10-person office doesn't have to be a hassle. However, as the number of employees expands, so do the challenges. LifeBridge Health & Fitness houses roughly 140 employees and more than 4,000 members.

"The atmosphere is unlike most workplaces in that we represent a true melting pot. We have a vast number of staff and members representing a spectrum of ages, creeds and ethnicities all interacting within one communal space,”  acknowledges Jarred Fajerski, executive director of LifeBridge Health & Fitness.

This breadth of perspective proves the old saying true: You can't please all of the people all of the time. Jarred says that communication and a team-oriented approach will help you scale most hurdles. His advice is worth following no matter where you clock in. It's especially prudent in a medical setting, where patients, nurses, social workers and other staff interact in a 24/7 workplace.

“Whether we're in our office or on the floor with patients, communication is the difference maker,” concurs Shmuel. Taking the time to check in with your co-workers, and, above all else, doing unto others as you would want done unto you will make your workplace feel like a home away from home.

-Noel Lloyd

To schedule an appointment with one of our highly trained physicians and find out why LifeBridge Health is Baltimore's premiere health care organization, call 866-404-DOCS.

Print this entry

No Comments Yet.

Leave a comment

*

Facebook

Twitter

YouTube

LinkedId

Instagram

Follow Me on Instagram
  • Congratulations to our six #LifeBridgeHealth nurses, including #SinaiHospital #ER-7 nurse Kimberly Bowen, featured in @baltmag as some of our area's "2015 Top #Nurses." Pick up you're copy today and see our other featured nurses. #TopNurses #Baltimore #Magazine #Hospital #HealthCare #FutureOfHealthCareIsHere

    lifebridgehealth: "Congratulations to our six #LifeBridgeHealth nurses, including #SinaiHospital #ER-7 nurse Kimberly Bowen, featured in @baltmag as some of our area's "2015 Top #Nurses." Pick up you're copy today and see our other featured nurses. #TopNurses #Baltimore #Magazine #Hospital #HealthCare #FutureOfHealthCareIsHere"
    0
    0
  • #LifeBridgeHealth employees put down their charts and stethoscopes and picked up paintbrushes, when the Employee Activities Committee hosted a "Paint Night" at #SinaiHospital earlier this week. Just one of the many great reasons to work at LifeBridge Health! #Painting #PaintNight #Teamwork #WorkFun

    lifebridgehealth: "#LifeBridgeHealth employees put down their charts and stethoscopes and picked up paintbrushes, when the Employee Activities Committee hosted a "Paint Night" at #SinaiHospital earlier this week. Just one of the many great reasons to work at LifeBridge Health! #Painting #PaintNight #Teamwork #WorkFun"
    5
    0
  • For #EarthWeek, #NorthwestHospital celebrated with a big yard sale! Instead of throwing away old equipment and office furniture, the hospital sold them at affordable prices so they could be #reused and #recycled. The money raised will support programs for our patients. #GoGreen #BeGreen #YardSale #Bargains #LifeBridgeHealth

    lifebridgehealth: "For #EarthWeek, #NorthwestHospital celebrated with a big yard sale! Instead of throwing away old equipment and office furniture, the hospital sold them at affordable prices so they could be #reused and #recycled. The money raised will support programs for our patients. #GoGreen #BeGreen #YardSale #Bargains #LifeBridgeHealth"
    2
    0
  • Clinton Gilbert, a patient at the Alvin & Lois Lapidus Cancer Institute at #LifeBridgeHealth, enjoyed the positive affirmations in the hope chest of his @givingcomfort kit. #Cancer #GivingComfort #GiveHope #ComfortKit #CancerFighter #CancerPatient

    lifebridgehealth: "Clinton Gilbert, a patient at the Alvin & Lois Lapidus Cancer Institute at #LifeBridgeHealth, enjoyed the positive affirmations in the hope chest of his @givingcomfort kit. #Cancer #GivingComfort #GiveHope #ComfortKit #CancerFighter #CancerPatient"
    14
    0
  • #SinaiHospital and #NorthwestHospital are participating in "Flags Across Maryland," a Living Legacy Foundation initiative to commemorate #DonateLifeMonth. More than 123,000 people are waiting for a live-saving transplant nationally, including 3,500 in #Maryland alone. #beadonor #donatelife #donor #givelife

    lifebridgehealth: "#SinaiHospital and #NorthwestHospital are participating in "Flags Across Maryland," a Living Legacy Foundation initiative to commemorate #DonateLifeMonth. More than 123,000 people are waiting for a live-saving transplant nationally, including 3,500 in #Maryland alone. #beadonor #donatelife #donor #givelife"
    10
    0
  • According to the American Academy of Pediatrics, #vitaminD can provide your children with many #health benefits including, prevention against future bone problems, #diabetes and even #heartdisease. So, now that #spring has finally sprung – get outside and enjoy the sun! #TipTuesday #Flowers #HealthCare #LifeBridgeHealth #SinaiHospital

    lifebridgehealth: "According to the American Academy of Pediatrics, #vitaminD can provide your children with many #health benefits including, prevention against future bone problems, #diabetes and even #heartdisease. So, now that #spring has finally sprung – get outside and enjoy the sun! #TipTuesday #Flowers #HealthCare #LifeBridgeHealth #SinaiHospital"
    8
    0
  • This week (April 20-24) #LifeBridgeHealth is encouraging employees and community members to #GoGreen for #EarthWeek by participating in a series of #events across our facilities. Today's event theme: "One Mug, One Planet."

    lifebridgehealth: "This week (April 20-24) #LifeBridgeHealth is encouraging employees and community members to #GoGreen for #EarthWeek by participating in a series of #events across our facilities. Today's event theme: "One Mug, One Planet.""
    4
    0
  • Marihelen Spencer has been a #NorthwestHospital #volunteer for 26 years! Thank you so much for all that you do for our organization. #GiveBack #NationalVolunteerWeek #LifeBridgeHealth

    lifebridgehealth: "Marihelen Spencer has been a #NorthwestHospital #volunteer for 26 years! Thank you so much for all that you do for our organization. #GiveBack #NationalVolunteerWeek #LifeBridgeHealth"
    11
    0
  • #LifeBridgeHealth's Community Service Corp hosted a fair at #SinaiHospital where employees could learn about volunteer opportunities in their community. #NationalVolunteerWeek #Volunteer #Baltimore #HelpingHand #Give #PayItForward

    lifebridgehealth: "#LifeBridgeHealth's Community Service Corp hosted a fair at #SinaiHospital where employees could learn about volunteer opportunities in their community. #NationalVolunteerWeek #Volunteer #Baltimore #HelpingHand #Give #PayItForward"
    12
    0
  • A recent article from @Glamourmag reminds us: "Don't wait too long between eating. The biggest cause of overeating is undereating." #TipTuesday #HealthyEating

    lifebridgehealth: "A recent article from @Glamourmag reminds us: "Don't wait too long between eating. The biggest cause of overeating is undereating." #TipTuesday #HealthyEating"
    5
    1