Workplace Etiquette at LifeBridge Health

If you’ve ever watched "The Office" (British or American version) or the movie "Office Space," you learn a lot about workplace politeness. From the people who leave their lunch in the refrigerator until it becomes a science experiment to the folks whose phone conversations might as well be conducted on a bullhorn, the workplace is full of epic fails in the etiquette department.

Whether we work in a cubicle farm, an office or an isolated bunker in Storage Room B, we have to interact with others.  LifeBridge Health consists of a variety of work ecosystems, from conventional offices to nurses' stations to an entire fitness center. Each environment is as unique as the folks who inhabit it; however, following the Golden Rule will keep you golden in the eyes of your co-workers.

For Levindale social workers Shmuel Cotton, LCSW-C, and Felisa Cooper, LSWA, maintaining a harmonious work space is as much about what they don’t say as what they do.

“We both try to notice body language,” says Shmuel. “I can normally tell how Felisa is feeling just by paying attention to her expression when she comes into the office.”

Shmuel and Felisa have shared an office for the past two years. In that time, they’ve established their own unwritten rules.

“We respect each others' boundaries,” adds Felisa. “Since we often have very little privacy, we try to always be respectful of the other person.”

Since both of them regularly use the phone while working, keeping their voices low is a matter of both courtesy and necessity. Whenever possible, Shmuel or Felisa will excuse themselves from the office so the other can enjoy privacy during his or her call.

Though Lauren Lynch and her 10 colleagues in the Human Resources department at Sinai Hospital aren't crammed into the same office, they do share a refrigerator, microwave and copier. “We're pretty light on rules in our department,” Lauren says. “We do have one rule though," she adds with a sly smile. "If something has been in the refrigerator for more than two weeks, it will be removed.”

Surprisingly, Lauren says that the biggest challenge for her work area isn’t a messy microwave or funky-smelling fridge. It’s the allocation of common filing cabinet space. So they developed quarterly schedules in anticipation of how much space each person will need. Still, the entire department meets about once a month to check in with each other about general office housekeeping items.

With a little creativity and a lot of common sense, maintaining a two or even 10-person office doesn't have to be a hassle. However, as the number of employees expands, so do the challenges. LifeBridge Health & Fitness houses roughly 140 employees and more than 4,000 members.

"The atmosphere is unlike most workplaces in that we represent a true melting pot. We have a vast number of staff and members representing a spectrum of ages, creeds and ethnicities all interacting within one communal space,”  acknowledges Jarred Fajerski, executive director of LifeBridge Health & Fitness.

This breadth of perspective proves the old saying true: You can't please all of the people all of the time. Jarred says that communication and a team-oriented approach will help you scale most hurdles. His advice is worth following no matter where you clock in. It's especially prudent in a medical setting, where patients, nurses, social workers and other staff interact in a 24/7 workplace.

“Whether we're in our office or on the floor with patients, communication is the difference maker,” concurs Shmuel. Taking the time to check in with your co-workers, and, above all else, doing unto others as you would want done unto you will make your workplace feel like a home away from home.

-Noel Lloyd

To schedule an appointment with one of our highly trained physicians and find out why LifeBridge Health is Baltimore's premier health care organization, call 410-601-WELL.

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  • Did you know a #desk job can be hazardous to your #health? Instead of sitting all day, consider alternating standing and sitting at work. Take regular breaks and walk around to stretch your legs and back. #WisdomWednesday #Office #SpineHealth

    lifebridgehealth: "Did you know a #desk job can be hazardous to your #health? Instead of sitting all day, consider alternating standing and sitting at work. Take regular breaks and walk around to stretch your legs and back.  #WisdomWednesday #Office #SpineHealth"
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  • Thank you to the member's of #NorthwestHospital's Center for Wound Care and Hyperbarics. This department, made up of individuals who are both professional and #compassionate, are trained and educated to care for people who develop #chronicwounds. #healthcare #LifeBridgeHealth #Maryland #Baltimore

    lifebridgehealth: "Thank you to the member's of #NorthwestHospital's Center for Wound Care and Hyperbarics. This department, made up of individuals who are both professional and #compassionate, are trained and educated to care for people who develop #chronicwounds. 
#healthcare #LifeBridgeHealth #Maryland #Baltimore"
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  • #TeamLifeBridge was out in full force in red for #GoRedDay, a national initiative to raise awareness about heart disease and stroke in women. #GoRedWearRed #GoRedForWomen

    lifebridgehealth: "#TeamLifeBridge was out in full force in red for #GoRedDay, a national initiative to raise awareness about heart disease and stroke in women. #GoRedWearRed #GoRedForWomen"
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  • #LifeBridgeHealth CEO Neil Meltzer is proud to #GoRedForWomen to support the prevention of heart disease and stroke. #GoRedWearRed #hearthealthy #womenshealth #❤️

    lifebridgehealth: "#LifeBridgeHealth CEO Neil Meltzer is proud to #GoRedForWomen to support the prevention of heart disease and stroke. #GoRedWearRed #hearthealthy #womenshealth #❤️"
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  • It’s National Wear Red Day! In support of women’s heart health, members of #SinaiHospital were invited to enjoy a heartwarming cup of #hotchocolate this morning. #GoRedWearRed #hearthealthy #womenshealth #TeamLifeBridge

    lifebridgehealth: "It’s National Wear Red Day! In support of women’s heart health, members of #SinaiHospital were invited to enjoy a heartwarming cup of #hotchocolate this morning. #GoRedWearRed #hearthealthy #womenshealth #TeamLifeBridge"
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  • At #LifeBridgeHealth, we are supporting the 'Talking Hands' initiative by spreading the message that '#WeCanICan' take action to help prevent and fight #cancer. #WorldCanerDay.

    lifebridgehealth: "At #LifeBridgeHealth, we are supporting the 'Talking Hands' initiative by spreading the message that '#WeCanICan' take action to help prevent and fight #cancer. #WorldCanerDay."
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  • According to the #AmericanHeartAssociation, heart disease and stroke cause 1 in 3 deaths among women each year. Make your #hearthealth a priority and schedule a prevention check-up today with one of our highly trained physicians by calling, 410.601.7133. ‪#‎WisdomWednesday ‪#‎GoRedWearRed #heart #womenshealth #heartmonth #gored

    lifebridgehealth: "According to the #AmericanHeartAssociation, heart disease and stroke cause 1 in 3 deaths among women each year. Make your #hearthealth a priority and schedule a prevention check-up today with one of our highly trained physicians by calling, 410.601.7133. ‪#‎WisdomWednesday ‪#‎GoRedWearRed #heart #womenshealth #heartmonth #gored"
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  • Get to know #TeamLifeBridge. Meet the members of the #oncology pharmacy at the Alvin & Lois Lapidus Cancer Institute. This diverse group of individuals is responsible for preparing infusions for children and adults at the outpatient infusion center of the #CancerInstitute. #cancer #LifeBridgeHealth

    lifebridgehealth: "Get to know #TeamLifeBridge. Meet the members of the #oncology pharmacy at the Alvin & Lois Lapidus Cancer Institute. This diverse group of individuals is responsible for preparing infusions for children and adults at the outpatient infusion center of the #CancerInstitute. #cancer #LifeBridgeHealth"
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  • On behalf of ‪#‎NorthwestHospital's #breastcancer patients, their families and our employees, we’d like to greatly thank Motorcycle Club Five for their heartfelt generosity to help and support the members of our community who are undergoing treatment and recovery at the Herman & Walter Samuelson Breast Care Center. #MotorcycleClub #GiveBack #Healthcare #Cancer #LifeBridgeHealth

    lifebridgehealth: "On behalf of ‪#‎NorthwestHospital's #breastcancer patients, their families and our employees, we’d like to greatly thank Motorcycle Club Five for their heartfelt generosity to help and support the members of our community who are undergoing treatment and recovery at the Herman & Walter Samuelson Breast Care Center. #MotorcycleClub #GiveBack #Healthcare #Cancer #LifeBridgeHealth"
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  • Despite the cold outside, Pierre Silva was warmed by his #GivingComfort kit and “all the different compartments” of the knapsack. The Giving Comfort program is a partnership between #LifeBridgeHealth and the @mckessoncorporation to provide patients of the Alvin & Lois Lapidus #Cancer Institute with comfort kits that include items like soft blankets and socks, inspirational messages, books, magazines and more.

    lifebridgehealth: "Despite the cold outside, Pierre Silva was warmed by his #GivingComfort kit and “all the different compartments” of the knapsack. 
The Giving Comfort program is a partnership between #LifeBridgeHealth and the @mckessoncorporation to provide patients of the Alvin & Lois Lapidus #Cancer Institute with comfort kits that include items like soft blankets and socks, inspirational messages, books, magazines and more."
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