Workplace Etiquette at LifeBridge Health

If you’ve ever watched "The Office" (British or American version) or the movie "Office Space," you learn a lot about workplace politeness. From the people who leave their lunch in the refrigerator until it becomes a science experiment to the folks whose phone conversations might as well be conducted on a bullhorn, the workplace is full of epic fails in the etiquette department.

Whether we work in a cubicle farm, an office or an isolated bunker in Storage Room B, we have to interact with others.  LifeBridge Health consists of a variety of work ecosystems, from conventional offices to nurses' stations to an entire fitness center. Each environment is as unique as the folks who inhabit it; however, following the Golden Rule will keep you golden in the eyes of your co-workers.

For Levindale social workers Shmuel Cotton, LCSW-C, and Felisa Cooper, LSWA, maintaining a harmonious work space is as much about what they don’t say as what they do.

“We both try to notice body language,” says Shmuel. “I can normally tell how Felisa is feeling just by paying attention to her expression when she comes into the office.”

Shmuel and Felisa have shared an office for the past two years. In that time, they’ve established their own unwritten rules.

“We respect each others' boundaries,” adds Felisa. “Since we often have very little privacy, we try to always be respectful of the other person.”

Since both of them regularly use the phone while working, keeping their voices low is a matter of both courtesy and necessity. Whenever possible, Shmuel or Felisa will excuse themselves from the office so the other can enjoy privacy during his or her call.

Though Lauren Lynch and her 10 colleagues in the Human Resources department at Sinai Hospital aren't crammed into the same office, they do share a refrigerator, microwave and copier. “We're pretty light on rules in our department,” Lauren says. “We do have one rule though," she adds with a sly smile. "If something has been in the refrigerator for more than two weeks, it will be removed.”

Surprisingly, Lauren says that the biggest challenge for her work area isn’t a messy microwave or funky-smelling fridge. It’s the allocation of common filing cabinet space. So they developed quarterly schedules in anticipation of how much space each person will need. Still, the entire department meets about once a month to check in with each other about general office housekeeping items.

With a little creativity and a lot of common sense, maintaining a two or even 10-person office doesn't have to be a hassle. However, as the number of employees expands, so do the challenges. LifeBridge Health & Fitness houses roughly 140 employees and more than 4,000 members.

"The atmosphere is unlike most workplaces in that we represent a true melting pot. We have a vast number of staff and members representing a spectrum of ages, creeds and ethnicities all interacting within one communal space,”  acknowledges Jarred Fajerski, executive director of LifeBridge Health & Fitness.

This breadth of perspective proves the old saying true: You can't please all of the people all of the time. Jarred says that communication and a team-oriented approach will help you scale most hurdles. His advice is worth following no matter where you clock in. It's especially prudent in a medical setting, where patients, nurses, social workers and other staff interact in a 24/7 workplace.

“Whether we're in our office or on the floor with patients, communication is the difference maker,” concurs Shmuel. Taking the time to check in with your co-workers, and, above all else, doing unto others as you would want done unto you will make your workplace feel like a home away from home.

-Noel Lloyd

To schedule an appointment with one of our highly trained physicians and find out why LifeBridge Health is Baltimore's premier health care organization, call 410-601-WELL.

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  • Regram: @hopeforhenry . . . Lenny "Batman" Robinson dedicated his life to children. Today, on the second anniversary of his dealt, you can honor his life by making a donation in his memory to the Lenny Batman Robinson Hope for Henry Program at #SinaiHospital of Baltimore. http://bit.ly/2wfBLpb @lbrhopeforhenry . . . #Batman #Maryland #HopeForHenry #AlwaysRemember

    lifebridgehealth: "Regram: @hopeforhenry .
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Lenny "Batman" Robinson dedicated his life to children. Today, on the second anniversary of his dealt, you can honor his life by making a donation in his memory to the Lenny Batman Robinson Hope for Henry Program at #SinaiHospital of Baltimore. http://bit.ly/2wfBLpb 
@lbrhopeforhenry .
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#Batman #Maryland #HopeForHenry #AlwaysRemember"
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  • The #Back2School season is here and #LifeBridgeHealth is helping to spread the word about how to make sure your child's health is in good shape before getting back into the classroom. Join us today (8/15) at 2:00pm for a #FacebookLive segment with Dr. Kumar from LifeBridge Health Pediatrics Baltimore North. #TuneIn #School #BackToSchool

    lifebridgehealth: "The #Back2School season is here and #LifeBridgeHealth is helping to spread the word about how to make sure your child's health is in good shape before getting back into the classroom. 
Join us today (8/15) at 2:00pm for a #FacebookLive segment with Dr. Kumar from LifeBridge Health Pediatrics Baltimore North. 
#TuneIn #School #BackToSchool"
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  • This month, #LifeBridgeHealth launches "Medical Moment," a new series highlighting some amazing stories from LifeBridge Health. Watch for the first story on August 15 during #WBAL-TV 11 Baltimore's 5pm news. #Medical #Baltimore #Maryland #Hospital #Healthcare #MedicalMoments #LiveHealthy #BeHealthy #Community @WBALTV11

    lifebridgehealth: "This month, #LifeBridgeHealth launches "Medical Moment," a new series highlighting some amazing stories from LifeBridge Health. Watch for the first story on August 15 during #WBAL-TV 11 Baltimore's 5pm news.

#Medical #Baltimore #Maryland #Hospital #Healthcare #MedicalMoments #LiveHealthy #BeHealthy #Community @WBALTV11"
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  • You definitely don't want to miss these adorable #cakepops at the #CarrollHospital #FarmersMarket today!! Swing by and grab a couple for the weekend along with some fresh, locally grown #fruits and #vegetables! The farmer's market runs between 12:30 - 4:30 pm, on the third level of the parking garage. See you there! #FarmersMarketWeek #FreshFood #Market #Farm #ShopLocal #ShopFresh #Maryland #Food #Cake #Dessert #LifeBridgeHealth

    lifebridgehealth: "You definitely don't want to miss these adorable #cakepops at the #CarrollHospital #FarmersMarket today!! Swing by and grab a couple for the weekend along with some fresh, locally grown #fruits and #vegetables! 
The farmer's market runs between 12:30 - 4:30 pm, on the third level of the parking garage. See you there! 
#FarmersMarketWeek #FreshFood #Market #Farm #ShopLocal #ShopFresh #Maryland #Food #Cake #Dessert #LifeBridgeHealth"
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  • The partnership between #LifeBridgeHealth & Fitness and The Joel Gamble Foundation is a great example of our community commitment. #LifeBridgeHealth CFO and Executive Vice President David Krajewski stopped by a training session to see how #Parisi Speed School coaches are working with some local youth on building their self-confidence as well as their athletic skills. #Maryland #Baltimore #JoelGamble #NFL #Athlete #Athletic #Fitness #Training

    lifebridgehealth: "The partnership between #LifeBridgeHealth & Fitness and The Joel Gamble Foundation is a great example of our community commitment. #LifeBridgeHealth CFO and Executive Vice President David Krajewski stopped by a training session to see how #Parisi Speed School coaches are working with some local youth on building their self-confidence as well as their athletic skills.
#Maryland #Baltimore #JoelGamble #NFL #Athlete #Athletic #Fitness #Training"
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  • In honor of International Assistance Dog Week, we’re spotlighting the Pet Therapy Program at #CarrollHospital. Therapy dogs like our friend Fleuri, pictured here, comfort patients and their families, and offer them a mental break. #IADW . . . #Dog #Dogs #TherapyDog #AssistanceDog #DogOfInstagram #PetTherapy #LifeBridgeHealth

    lifebridgehealth: "In honor of International Assistance Dog Week, we’re spotlighting the Pet Therapy Program at #CarrollHospital. Therapy dogs like our friend Fleuri, pictured here, comfort patients and their families, and offer them a mental break. #IADW .
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#Dog #Dogs #TherapyDog #AssistanceDog #DogOfInstagram #PetTherapy #LifeBridgeHealth"
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  • Are you seeing double? Today is the start of #TwinsDays, an observance founded in #Twinsburg, Ohio, which honors all multiples - identical, fraternal, young and old, #twins, triplets, quads — and their families. To celebrate the day, we asked twins with a connection to #LifeBridgeHealth to come forward - check out some of these great pictures! #Twinning #TeamLifeBridge #Double #Siblings

    lifebridgehealth: "Are you seeing double? Today is the start of #TwinsDays, an observance founded in #Twinsburg, Ohio, which honors all multiples - identical, fraternal, young and old, #twins, triplets, quads — and their families. To celebrate the day, we asked twins with a connection to #LifeBridgeHealth to come forward - check out some of these great pictures! #Twinning #TeamLifeBridge #Double #Siblings"
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  • At #LifeBridgeHealth, #community is at the heart of everything we do. We were so pleased to participate in #NationalNightOut2017 events across our area last night, such as this one in #Towson with Dr. Gaurav Kumar, Dr. Anisa Mirza and practice manager Kristina Butcher. #Maryland #NNO #NationalNightOut #Safety

    lifebridgehealth: "At #LifeBridgeHealth, #community is at the heart of everything we do. We were so pleased to participate in #NationalNightOut2017 events across our area last night, such as this one in #Towson with Dr. Gaurav Kumar, Dr. Anisa Mirza and practice manager Kristina Butcher. #Maryland #NNO #NationalNightOut #Safety"
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  • The Joel Gamble Foundation continued their 8 week Summer Health and Wellness Program at Lifebridge Health and Fitness with Coppin Academy High School & Western District Police Officers last week. We are thrilled to be a part of such a great and active organization! #thejoelgamblefoundation #baltimore #community #youth #youthprograms #positive #nfl #nflpa #nflalumni #leader #rolemodel #baltimore #health #healthy #fitness #weighttraining #westerndistrictstrong #weightlifting #hardwork #summer #health #LifeBridgeHealth

    lifebridgehealth: "The Joel Gamble Foundation continued their 8 week Summer Health and Wellness Program at Lifebridge Health and Fitness with Coppin Academy High School & Western District Police Officers last week. We are thrilled to be a part of such a great and active organization! 
#thejoelgamblefoundation #baltimore #community #youth #youthprograms #positive #nfl #nflpa #nflalumni #leader #rolemodel #baltimore #health #healthy #fitness #weighttraining #westerndistrictstrong #weightlifting #hardwork #summer #health #LifeBridgeHealth"
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  • Felicia Graber, a #Holocaust #survivor, received a warm welcome from #Levindale residents and patients, and children from the #summer learning programs of Macedonia and Mt. Moriah Baptist Churches, at a recent kosher luncheon held in her honor. Ms. Graber shared her personal experiences in her presentation: Resilience in the face of the Holocaust. Thank you to Rabbi Jeffrey Orkin at Levindale Hebrew Geriatric Center and Hospital for arranging this event! #WeRemember #HolocaustSurvivor #History #Hospital #LifeBridgeHealth #Educate #Event

    lifebridgehealth: "Felicia Graber, a #Holocaust #survivor, received a warm welcome from #Levindale residents and patients, and children from the #summer learning programs of Macedonia and Mt. Moriah Baptist Churches, at a recent kosher luncheon held in her honor. Ms. Graber shared her personal experiences in her presentation: Resilience in the face of the Holocaust. Thank you to Rabbi Jeffrey Orkin at Levindale Hebrew Geriatric Center and Hospital for arranging this event!
#WeRemember #HolocaustSurvivor #History #Hospital #LifeBridgeHealth #Educate #Event"
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